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07-26-2017 04:15 PM
I misplaced my dongle for my HP WIRELESS KEYBOARD. How do I get a replacement. Not sure if this keyboard is LINK-5 or not?
07-27-2017 02:48 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand you've misplaced the USB dongle for your wireless keyboard and are in need of a replacement,
I'd like to thank you for the detailed description of your concern,
as you have ensured I don't have to ask any more questions, that said, the best way to get a replacement is by Contacting HP.
HP Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true
(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
(3) Once completed click the 'Show Options' icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.
If I have helped you resolve the issue,
Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
Followed by clicking on 'Accepted as Solution'
And Have a great day ahead!
I am an HP Employee