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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

All of a sudden my mouse only moves vertically to the top of the screen then left off  the screen.  I have tried cleaning the mouse lens, replacing the battery and restoring to a previous date.  Am currently using a usb supported mouse.

3 REPLIES 3
HP Recommended

A: Is it a Touchsmart computer? since that's the forum you're posting in.

B: Did you try a DIFFERENT mouse?

C: If it's a Touchsmart computer calibrate the touch screen

 

HP Recommended

Yes, it is a Touchsmart 300.   Haven't tried a different mouse yet, guess i am going to have to by an extra one.  Haven calibrated the touch screen, how is that accomplished?

HP Recommended

Hi Armyguy:

          To calibrated the screen. Go to all programs find this file. PC Help  &Tools click it and then click on HP Calibrations Utility click yes in next screen. You can also find it this way. In computers program search box type in HP Calibrations Utility  and run it.
        You may also have a bad malware run your Antivirus software scan as well. See if that detects and deletes any thing. If you have Microsoft Security Essential its scan. If not it is free , It detects and moves malware what antivirus do not pickup on Down Loaded from MSN.com. You also want to check your keyboard and see if some thing is pressing the keys. I know that some times if I have something laying on the keyboard it effects the mouse. You can also troubleshoot the mouse in HP Support Assistant . Open up HP Support Assistant click Troubleshoot then click around the computer Cilck on Keyboard and Mouse and other devices tab.  Both mouse and keyboard are listed.

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