msdtc cannot start

[selipar]

Hi HP,

I having a problem to start my Microsoft Distributed Transaction Coordinator Service. 

[Computer Name]
---------------
Product Name = HP Z420 Workstation
Serial Number = [Personal Information Removed]
Product Number = LJ449AV
Computer Name = LPT-ATMS05

[Operating System Version Info]
-------------------------------
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601
Service Pack: 1.0
Locale: 0x4409 - en-MY - English (Malaysia)
Install Date: 20160203130052.000000+480
OS Architecture: 64-bit

I had follow a few step from microsoft but this service still unable to start.

Below is the link that i referred

https://support.microsoft.com/en-us/kb/867520

https://littlerasika.wordpress.com/2012/06/28/problem-with-starting-msdtc-and-missing-local-dtc-in-w...

https://technet.microsoft.com/en-us/library/cc725913(v=ws.10).aspx

https://social.technet.microsoft.com/Forums/windowsserver/en-US/cd18cf04-3e3d-403b-8e18-4397731ec0cd...

You can refer my IDR for analysis

https://drive.google.com/file/d/0B8RqyOQNelAORmlwcVNMWUtFa2M/view?usp=sharing

Can you advise me is there any step that i missed because i got another 12 units with same product number having a same problem. Already reinstall the windows but still having same issue.

Thanks HP  

[Mumbodog]

Look in Event Viewer under system events for a log entry that explains why it could not start.

Control Panel (small icon view) Admin Tools>Event Viewer>

Once EV opens select Windows Logs>System, there should be a log entry that explains why it could not start.

[selipar · Accepted solution]

I already able to start the service already. What I did is,

1) Enable in firewall

To enable a firewall exception for MS DTC using Windows Firewall

1. Open Windows Firewall.

   To open Windows Firewall, on the Start menu, click Control Panel. In Control Panel, do one of the following:

   • Under Security, click Allow a program through Windows Firewall.
     
     
   • If Control Panel is in Classic view, click Windows Firewall.
     
     

2. On the Exceptions tab, select the Distributed Transaction Coordinator check box.

3. Click OK

2) In command prompt, i had type this below command

msdtc -uninstall

msdtc -install

msdtc –resetlog

and finally is sucessfull. Currenly still monitor this issue and hopefully is permenantly solved.