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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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my pc has been trying to do windows updates for days but they all keep failing...
02-10-2017 06:55 AM

everyday when i turn on my pc and turn it off my computer shows it has updates and to not turn off my pc but the next day it keeps trying to do those updates and when i check to see what updated the list shows the updates are failed. i have no idea what to do........
02-10-2017 06:14 PM

Hello, @JLREM – Hope you are well 🙂
Thanks for your continued participation on the HP Forums! I would like to help you with the windows update issue 🙂
I see that you are having issues while updating the drivers on your Pavilion desktop. I would suggest you try and use HP Support Assistant to download the necessary drivers to update the old ones.
HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems. Please go to http://hp.care/2gFA6Q8 to install the HP SA if you do not have it already.
If you have the HP SA installed then go to http://hp.care/2gqoIri and follow the steps under “Checking for HP updates’ to find and install the updates.
Alternatively, you can go to http://hp.care/2lAjHyn to manually download and update the driver from your product driver downlad page.
Please let me know if this resolves the issue, or if you require further assistance.
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
02-11-2017 10:03 AM

If the HP Support Assistant steps don't fix your Updates problem, then I would suggest running the MS Windows Update Troubleshooter: https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-upda...
Good Luck
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP

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