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Prince831
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Message 1 of 2
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new mouse for replace MG-0856 mouse

HP Recommended
HP 440-it
Microsoft Windows 7 (64-bit)

Hi, I have HP computer with KG-0851 keyboard and MG-0856 mouse.

Model of wireless USB receiver is RG-0862. My mouse has a problem with left botton, so i cannot use it more time... 

Now I can replace my Mouse with a new one? so with another model? Becouse the same model are not available??

Thank you 

Regards

Vincenzo

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Prince831

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that the left-click button on the mouse is not working and you want to know whether you can replace it.

 

I’d love to help!

 

I would like to inform you that you can replace the mouse with a new one. The new wireless mouse will come with a new wireless receiver which you need to use for the new mouse to work.

 

Hope that answers your question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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