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- no boot disk has been detected or the disk has failed

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02-12-2017 11:12 AM
My old hard drive crashed I think. I replaced the hard drive on my all-in-one and when I turn it on, I get the message 'no boot disk has been detected or the disk has failed' . I want to install Win 7 but when I put that into the CD drive, it won't boot. Is there something else I need to wake up the hard drive? Thanks for any advice!
02-12-2017 01:01 PM
@hpuser101248, welcome to the forum.
You should go into the BIOS and set the CD drive as 1st boot if it isn't already done. This should make it boot to the drive.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-15-2017 12:56 PM - edited 02-15-2017 12:57 PM
Thank you for your advice. I went into BIOs as you suggested, changed to boot order to "USB floppy/CD" from the menu. Hit enter. Then went to Storage>Config. But when I hit Enter, it goes back to F10/Accept again. Should I have a disk other than Windows 7 in the CD drive? All I have is a Windows 7 disk. Is there something else I need to have there? A boot disk? (which I don't have - how would I get one?). Thank you!
02-15-2017 03:02 PM
You didn't provide details on the model PC, but if it is a new one that came with Win10 preinstalled, I would advise AGAINST forcing a Win7 installation, because in all likelyhood, there would be no HP Win7 drivers for it, and that will lead to problems after the Win7 installation.
Also, any Win7 DVD from Microsoft is a bootable disk, so you insert it and boot from it to do the OS installation.
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