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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-01-2014 05:52 PM

HP Recommended
Pavilion 23 all in one, how can I restore to factory settings? Windows 8.
7 REPLIES 7

‎03-01-2014 06:56 PM - last edited on ‎04-25-2017 03:50 PM by Retired

HP Recommended

Hi:

 

Please read the info at the link below.

 

https://support.hp.com/us-en/document/c05336119 (Link Updated 04/25/2017)

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‎12-09-2014 04:09 PM

HP Recommended

How do I start the recovery manager if the OS wont load?

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‎12-09-2014 04:19 PM

HP Recommended

You tap the F11 key at the beginning of the HP welcome screen.

 

If tapping the F11 key does not give you a recovery process menu, then you will need to order a set of recovery disks for your specific model Pavilion 23 AIO.

1 person found this reply helpful
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‎04-19-2016 11:31 PM

HP Recommended

What if the F11 brings up the options to go to advanced mode or restart, yet you cannot click on it at all because the mouse, keyboard AND touchscreen just wont go.

 

How do you restore if nothing responds?  Keyboard works until you start loading, bios is the only thing that works and everything checks out in there

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‎08-10-2016 02:38 PM

HP Recommended

You need to plug in a USB Mouse & keyboard.

Ran into this enough times. Should fix it for you.

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‎10-21-2016 10:22 AM

HP Recommended
@Sa11y wrote:
Pavilion 23 all in one, how can I restore to factory settings? Windows 8.
@Sa11y wrote:
Pavilion 23 all in one, how can I restore to factory settings? Windows 8.
@Sa11y wrote:
Pavilion 23 all in one, how can I restore to factory settings? Windows 8.

pavilion 23 all in one ,how can i restore to factory setting? window 8


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‎11-15-2016 12:18 AM

HP Recommended

I have the same problem but windows screen is not appear, Error 0xc0000098 asking for Boot Configuration Data File.

 

so please where can I find the Recovery system file  BCD.* 

 

 

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