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‎09-25-2013 04:37 AM - edited ‎09-25-2013 05:13 AM

HP Recommended

I have touchsmart 310 Hp and power button is broken and i dont power on this computer please help me where i can buy power button ? i need board power button information: danz2pi16d0 REV: D

11 REPLIES 11

‎09-25-2013 05:07 AM - edited ‎09-25-2013 05:34 AM

HP Recommended

It will be difficult to source a power button for your TouchSmart PC from an online vendor because of its proprietary design.

 

What is the complete product number?


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‎09-25-2013 05:29 AM

HP Recommended

HP TouchSmart 310 PC

Serial No. CZC12165K2

Product No. XS890EA#ABE

Model No. 310-1100es

‎09-25-2013 05:49 AM - edited ‎09-25-2013 06:00 AM

HP Recommended

I was unable to locate a source for parts for your all-in-one desktop even with the information you provided me.  

I also tried HP's Part Surfer. take a look at the link I provided.There is some information there.but nothing for the power button specifically except a cable. The ordering information is for HP internally, but the part numbers may help to get in the general section for the all-in-one desktop pc at an online vendor.

 

On eBay in the US I see the 310-1000 series desktops available for around $200. 

 

If you still have the broken parts of the button you may have to very carefully  use epoxy or super glue to make it useable gain.

 

I suggest an online search using the complete product numer.  

 

The best parts source for your desktop PC appears to be HP. The downside of this is because your desktop PC is out of warranty. Contact HP.

 

Good luck!


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‎09-27-2013 08:31 PM

HP Recommended

I have a similar problem. I cannot turn on the Touchsmart from the power button. It will only turn on by using the remote control.

 

Anyone have any ideas what may be causing this problem?

‎09-30-2013 03:53 PM - edited ‎09-30-2013 03:54 PM

HP Recommended

Hello cherylj, I seen your post on you having an issue with turning the power on your TouchSmart from the power button, however will work by the remote control. Could you please respond with your product number and operating system so I can better assist you?

 

Finding your product number

 

Which Windows OS you have

 

Thank you,

ℜ a i n b o w 7000

I work on behalf of HP



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‎10-07-2013 03:16 AM

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Hi Rainbow

 

My product number is BU138AA#ABG and I am oprating Windows 7 Home Premium, Service Pack 1.

 

Thanks

 

Cheryl

‎12-23-2013 11:41 PM

HP Recommended
i've the same problem as Cherylj111....how can i fix it?

‎12-31-2013 11:47 AM

HP Recommended
you can buy from
http://www.ebay.com/itm/HP-TOUCHSMART-310-POWER-BUTTON-BOARD-DANZ2PI16D0-33NZ2SB0000-DD0NZ2PI000-/15...

‎04-26-2014 05:42 AM

HP Recommended

i cant buy it, please help me!!

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