power

[hushæm]

pc not work unless ihold com battery out

[Jeet_singh]

Hi @hushæm,

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I see from the post that the computer won't power on. Don't worry as I have a few steps which should help to resolve this issue.

To provide you with an accurate solution, I'll need a few more details:

Was there any update/reset interrupted recently?

When you try to turn it on, do you hear the fan running? Or do you get any beeping noises/blinking lights? 

In the meantime, let's try these steps here:

Perform a Hard reset on the PC: 

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset." Use the following steps to perform a hard reset on a computer:

1. Turn off the computer completely; disconnect the power cord from the back of the computer.

2. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

3. Reconnect the power cord and turn on the power.

   • If the computer starts, you are done.

   • If the computer still does not start and exhibits the same problem, continue the troubleshooting.

Please follow the steps suggested in the guided troubleshooter for - No Power or No Boot Troubleshooting - Click here

For more details, please follow the support document for - HP Desktop PCs - Computer Does Not Start (Windows 10, 😎 - Click here

I hope this helps. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,