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- HP Community
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- printhead taking a long time to clean

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03-30-2014 11:11 AM
My HP8500A takes a long time to clean the printheads. I do not use my printer very often, and it takes 10 minutes to 30 minutes to clean the print heads when I turn it on. It also prints about 400 pages before I have to replace the print cartridges even with the large print cartridges.
03-30-2014 12:42 PM
Just a heads up - when the printer cleans the heads it is forcing ink through the inkjets, therefore using oddles of ink. If it is cleaning for 10-30 minutes, that is the reason for low ink yield. Also a heads up - if you are using non-HP ink and complain to HP, they will assign blame to the refilled ink catridges.
I'm not an HP employee.
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03-30-2014 07:28 PM
Thanks for the info on what happens when cleaning print heads. If this is normal to take 10 to 30 minutes to clean the print heads, I will be throwing this unit away and buying some other brand. The cost of ink makes it just too expensive for me to use.
03-30-2014 07:54 PM
I cannot say whether it is normal but I would think it is not. One thing I do with all my printers ( I have one very similar to the 8500) I leave them on all the time. Very seldom do any of them delay to print when left on. Try that to see if that makes a difference.
I'm not an HP employee.
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