"Check Video Cable" Message on HP 2311x (different issue than original post by jca93)

[Richnguyen]

Hello,

Monitor Status displays:

--

MONITOR STATUS

DVI: No Signal
HDMI: No Signal
VGA: Active

Auto-Switch Source: Off

Default Source: VGA

Recommended Settings: 1920 x 1080 - 60 Hz

--

I only have VGA cables, so I do not use DVI or HDMI to connect monitor to computer. I was configuring the On-Screen Display (OSD) when I accidently went into Source Control Options and changed the video source from VGA to HDMI (or DVI, whichever one is placed directly above VGA).

By default, auto-switch should be on, but I turned it off a month prior. Computer is not affected, only monitor. I have tried to access the Source Control Options, but the OSD does not pop up.

My question is: is it possible to fix this issue, error without purchasing the other 2 types of cables? Is it possible to open up the OSD?

Help from an HP Expert or the community will be much appreciated. If you need me to provide more information, I will be happy to comply.

[lasvegaswireman · Accepted solution]

Please try performing a hard reset on your 2311x monitor;

1. Disconnect the power cord from the monitor.

2. Hold down the power button for 30 seconds.

3. Plug the power cord back into pc.

This should clear your current video source issue and your OSD issue by returning the settings to factory.

Please send KUDOs

[Richnguyen]

Hello Lasvegaswireman,

Thanks for the quick reply. Before I went to sleep, I unplugged the monitor power cord. I woke up to see my parents using it just fine. I'm not familiar with this Kudos system, but I am more than happy to comply after the fix. Again, thanks for the help anyways. I basically did an extended version of this method.

[Puddingec]

I am having a similar issue my monitor is saying the same thing except. I it's default is on dvi and I only have a vga cord. I tried this and the same thing happend the montior keeps saying going to sleep can someone please help. I am in nursing school and I really need to do my homework

[KSHEERASAGAR]

I AM NOT ABLE TO INSTALL MONITOR DRIVER IN MY PC