Windows 10 has been wrecking havoc with the Realtek ethernet adapters because of the driver. Supposedly you can update the driver by going directly to the Realtek site and installing the latest driver. That, however did not fix my problem, either. I have a non-HP desktop that is using the Realtek ethernet on-board device and keeps telling me there is no internet access. I ended up getting a WiFi adapter after trying several different add-on cards that used different manufacturer's chipsets.
I'm not an HP employee. Did this message answer your question? Please indicate below as an Accepted Solution! Did you find this message useful? Click on the thumbs up to give Kudos! " >.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.