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01-29-2017 04:14 AM
I have a new HP Pavilion All-in-One - 27-n201nl
2 days ago it started to produce different bit when I swich on it
every time the same sequences:
(3 long bip 4 short bip) - (3 long bip 4 short bip) - (3 long bip 4 short bip) - (3 long bip 4 short bip) - (3 long bip 4 short bip)
can you help me to find a solution?
cheers from Italy
01-30-2017 07:39 AM
Hi! @ergasilus, Welcome to HP forums.
I understand that you are getting 3 long and 4 short beeps from your PC.
Don't worry I will try to help you out.
I have checked the records and was unable to find any error with 3long and 4 short beeps on a PC.
However, I think you should be getting 3 long and 1 short beep on your PC.
Which indicates it could be an issue with the CPU.
Refer this article to know more about beep codes on HP desktop PCs.
Try updating the BIOS and chipset driver on your PC and check if it helps.
Please update BIOS using this link.
Also, update the chipset driver using this link.
Let me know if this helps!
I am an HP Employee
01-30-2017 09:25 AM
> I have a new HP Pavilion All-in-One ...
How "new" ?
If it is "fresh out of the box", it is protected by HP's warranty, for between 90 days and 365 days.
Contact HP. They will trouble-shoot over the telephone.
If they cannot fix it, they will repair or replace it.
01-30-2017 01:34 PM
01-31-2017 06:51 AM
thank you for your support
today I resolved my problem calling HP assistance number
was a very simple problem!
they asked me to swich on the pc
to remove keyboard and mouse from pc
swich off pc
swich on pc (without mouse and keyboard)
insert mosue and keyboard
no idea the reason but happy for the solution
01-31-2017 07:16 AM
@ergasilus, thanks for the response.
Thanks for trying out the steps.
I am glad to hear that your issue got resolved.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Have a great day ahead! 🙂
I am an HP Employee