cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
vishnu788
New member
1 0 0 0
Message 1 of 2
313
Flag Post

sm bus controller,unkown device,usb controller drivers are missing....and i didnt found these on the

HP Recommended
15 ay019tu
Microsoft Windows 7 (64-bit)

i recently bought hp 15ayo19tu

but some of the drivers are missing form my laptop ,

sm bus controller

unkown device

usb controller

it also doesn't show bluetooth facility

wamp is also not running

i am running win7 64bit

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
135,260 120,573 20,740 31,836
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

These drivers should install the smbus and usb controllers...

 

SMBus:  Download, unzip and run the setup application from the 2nd file down on the left at the link below.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

USB:  Download, unzip and run the setup application from the link below.

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

Bluetooth:

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

 

There can be several devices listed as Unknown when the drivers aren't installed.

 

Please post the Hardware ID for the unknown device, using this guide below for how to find it.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

I don't understand what you mean by 'wamp is also not running.'

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation