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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2016 05:38 PM - last edited on ‎05-18-2016 05:47 PM by Retired

HP Recommended
Product: p7-1410 pc
Operating System: Microsoft Windows 10 (32-bit)

My computer will not start up it says start pxe over ipv4.  I have looked at the bios and set it back to default.

 

Help, I can't use the computer.

 

 

Now it says

Start PXE over IPv4

PXE-E18 Server response timeout

Start PXE over IPv6

 

I really don't know what to do.

3 REPLIES 3

‎05-18-2016 07:01 PM

HP Recommended

Greetings,

 

Either your HDD has failed or check SATA and power connections on the motherboard and HDD.

 

Run UEFI boot time diagnostics.

 

Tap "ESC" or "F2" at boot.

 

Cheers!

 

‎05-18-2016 08:34 PM

HP Recommended

When I run diagnositics (F2) it only has three options - memory test which it passed, hard disk check which it says smart check and long dst not installed and language.

 

I'm not sure what else to do.

 

Thanks

‎05-18-2016 08:41 PM - edited ‎05-18-2016 08:50 PM

HP Recommended

Hi,

 

Did you check HDD and motherboard cable connections?

 

You should be able to test all hardware components using UEFI diagnostics.

 

Go here and download UEFI diagnostics.

 

Download the 3-1 USB key diagnostics. This option takes a while to download and create the USB boot media. Or use the basic UEFI diagnostics, your choice.

 

Install on a USB stick. Then boot to the USB stick and run HDD diagnostics.

 

Jay

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