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- Re: the second monitor does not work with HTMI to USB type-C...
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09-20-2021 11:04 AM - last edited on 09-20-2021 12:19 PM by MayS
Hello,
I bought HP Pavilion Desktop TP01-2165z PC with product number 20W71AA#ABA and serial number [Personal Information Removed]. I tried to connect my second monitor via HDMI to USB type-C cable; but it does not work. I am sure my monitor and HDMI to USB type-C cable do NOT have problem; because they work fine when I connect the monitor to my HP Spectre x360 laptop.
Best,
Solved! Go to Solution.
Accepted Solutions
09-20-2021 11:18 AM
Hi,
The USB-C ports on your machine does not support DP alt mode, so they are only for data transfer.
So, the USB-C to HDMI cable will not work.
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
09-20-2021 11:18 AM
Hi,
The USB-C ports on your machine does not support DP alt mode, so they are only for data transfer.
So, the USB-C to HDMI cable will not work.
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
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