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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-06-2014 03:17 PM

HP Recommended

I just purchased a new HP Microserver G7 N54L, and would like to update to the current bios before I install Windows Server 2012 Essentials.  Unfortunately HP has the bios update locked, requiring some form of a warranty or support agreement.  I just purchased this product brand new, so I'm sure it is under warranty.  However, when I tried to add the product to my warranty list, the HP website wouldn't let me.  Any advice would be appreciated. Thanks.

2 REPLIES 2

‎12-12-2014 01:29 PM - edited ‎12-12-2014 02:10 PM

HP Recommended
One option is to CONTACT the HP Retailer/Dealer that sold you this MicroServer,
especially if purchase within last 30 days.

15/11/2013: HP released an updated BIOS (Ver. 2013.10.01 (A)), SP64420.exe
that fixes issues with using the onboard network port with Windows Server 2012 and Windows 8.1.

Installation Instructions for SP64420.exe
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_57720d956df94dfcbaa0e28256&sp4ts.o...

Active Download Link (ftp) for SP64420.exe
http://ftp.hp.com/pub/softlib2/software1/pubsw-windows/p1657370250/v93269/SP64420.exe

HP refers to this as "Entitlement" .... Active Warranty (and Product Registration) Required
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_57720d956df94dfcbaa0e28256&sp4ts.o...

HP MicroServer N36L/N40L/N54L/Gen8 Wiki (Owners Support Group)
http://n40l.wikia.com/wiki/HP_MicroServer_N40L_Wiki

HP Microserver
http://www.xpenology.nl/category/hp-microserver/

YouTube Video by John Stutsman
How to Upgrade BIOS and Flash on HP Microserver G7 N54L
http://youtu.be/fiNV6mjKNJk

Home Server Show Review (March 2013)
http://homeservershow.com/hp-proliant-n54l-g7-microserver-first-look.html

‎04-11-2016 11:26 AM

HP Recommended

I would suggest not buying HP if you want updates in the future. Everytime I have gone to HP website for anything I have needd for laptops, servers etc. they have not allowed me to get what I needed to keep their products working. So I think your best bet is to send it back and buy from Dell. They make updates available and don't make users jump through hoops get the updates. 

 

Clearly HP doesn't care about it's customers, security, or the environment when it comes to keeping things up to date, extending the life of products or keeping them secure. 

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