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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 09:28 AM

HP Recommended
Product: HD 4310
Operating System: Microsoft Windows 10 (64-bit)

I have recently rebuilt my machine, and need to reinstall software.   I do not have a CD or DVD drive.

 

When I go to the product support page software download choices, for every version of Windows, the page informs me that there is no software available for this device.

 

Simple questIon: where can I download the Control Center software for this device?

3 REPLIES 3

‎03-23-2017 10:32 AM - edited ‎03-23-2017 10:33 AM

HP Recommended

at the following support webpage. Driver support only goes up to Windows 7.

http://support.hp.com/us-en/product/hp-hd-4310-webcam/5273433/drivers


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‎03-24-2017 03:29 AM

HP Recommended

This was the page that I was trying to access when I posted the question.  It does not work on any of my Windows devices.

 

I assume that it detects that I am running Windows 10.  

 

I do not see the point of asking me the target operating system if the page then blocks the download!

 

In the end I opened this on one of my Android devices, downloaded the software and copied it over to the Windows device.  Not a good way of working 

 

:indifferent: :HalfEyes: :Crying:

‎03-24-2017 04:35 AM

HP Recommended

I had no problem downloading the software. See the following image.

 

no prob.png


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