• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Officejet pro 8600 plus
Microsoft Windows 7 (64-bit)

Where do scanned documents go?  I scan from the printer to the computer, it says it was scanned and sent but to where? how do you scan into an email?

4 REPLIES 4
HP Recommended

 

When you scan to PC they go to your Documents folder. Mine saves in a  folder in Documents named Scans, or possibly Scanned documents. I am using a new machine which has not received any scanned files so I can't remember the exact name but it is usually easy to identify once you open up your Documents folder.

 

To scan to email you will need to use the printer software installed on the PC to set it up.The document here should help:

 

http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-Plus-e-All-in-One-Printer-series---N911/43...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

logic says that where it goes but it doesn't, I have tried trash, spam, photos and video but no where to be found

HP Recommended

Have you setup Scan to PC in the software installed on your PC?

 

For network printers installed on Windows PCs, open the HP software, click Scanner Actions, click Manage Scan to Computer, and then click Enable.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

When I scan with my 8600 it drops the file directly in the document folder. I then rename the scan and move it to the proper file folder by subject.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.