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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-21-2016 05:58 AM

HP Recommended
Product: HP Envy 700qe
Operating System: Microsoft Windows 10 (64-bit)

On restart of system I get Your App Doesn’t Work with Windows 10

 

In device manager I'm seeing BroadCom 4.0 adaptor is disabled  trying to run the driver update search automatically for updated  driver software shows it running the latest version

 

Anyone know where I can get a windows 10 driver for this device

4 REPLIES 4

‎02-21-2016 07:27 AM

HP Recommended

Hi:

 

See if this W10 BCM bluetooth driver works...

 

ftp://ftp.hp.com/pub/softpaq/sp73501-74000/sp73899.exe

 

‎02-21-2016 07:30 AM

HP Recommended

Your desktop has a combo wifi + bluetooth Broadcom adapter. 

 

Use the Microsoft update catalog to find drivers for this device. You will need to use Internet explorer to do that. Drivers are available and they are WHQL versions.

 

The following link is a search that I did for you for the drivers

https://catalog.update.microsoft.com/v7/site/Search.aspx?q=Broadcom%20BCM943228HMB%20

 

microsoft update catalog.png

 


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‎02-21-2016 09:08 AM

HP Recommended

I downloaded that driver and tried to install it but windows reported

 

     A later version of the 'Broadcom Bluetooth Drivers' is already installed on this machine. The setup cannot continue

 

The installed driver version is dated 11/23/15 version 12.0.1.840

 

This driver is working with my Broadcom BCM20702 Bluetooth 4.0 USB device

‎02-21-2016 10:01 AM

HP Recommended

Sorry that driver didn't work.

 

The only other suggestion I can offer would be to try the latest one...

 

12.0.1.850 Rev.A (17 Jan 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp74501-75000/sp74543.exe

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