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- windows wont detect PCI-E tv tuner card

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04-04-2017 02:09 AM - edited 05-09-2017 04:38 AM
Hi there
I have been trying to install this PCI-E TSB 6284 quad tuner tv card. But the system won't recognise the card. Installed all drivers needed.
Bios is on the latest version.
I have read that some later PCI-E systems don't work well with pcie ver1 cards and have to be switched to ver1 in bios.
Is there a way a can do this?
thanks
Bill
04-04-2017 03:01 PM - edited 04-04-2017 03:02 PM
I would contact the manufacturer, as the manual does not list WIN 10 support.
HP Envy 8 5010 Tablet
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05-09-2017 04:07 AM - edited 05-09-2017 04:37 AM
Hi there
I Have been in contact with TBS again.
Also reinstalled win 7. windows still wont detect the card.
TBS have had problems with link speed of PCI-E on some MB.
(The problem is that new PCE-E standard has a full default backward compatibility with old PCI-E standards only in theory, not in real life. So you should reconfigure PCI-E slots in BIOS. In my case I changed link speed - from PCI-E Generation 3 to PCI-E Generation 1 which fixed the problem)
So is there any way I can change the link speed of the PCI-E? on this HP prodesk 600 G1
Regards
Bill
