05-30-2019 12:25 PM
I have tried repeatedly to open a support case concerning an X2 tablet case but the automated system does not recognize the case serial number as a product.
Is there a phone number or email address I can use to speak to someone directly?
05-30-2019 12:31 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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