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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2017 07:49 AM

HP Recommended
Product: Elite X3
Operating System: Microsoft Windows NT

Voice commands ("Call Bill") are not working when paired to my 2014 ford Taurus.  950XL worked OK.  Strange.

4 REPLIES 4

‎02-12-2017 01:25 PM

HP Recommended

Does your car have Ford Sync?  I have no issues on my 2014 Flex. I have Cortana issues, but that is a different story.

‎02-13-2017 07:05 AM

HP Recommended

Yes, it does.  I'm paired via BT.  My 950XL worked OK.

‎02-13-2017 07:22 AM

HP Recommended

That's odd.  Never had an issue with my 830 or the Elite x3 and I just defaulted it the other day and had to re-pair it again. You are talking about the voice comands using the voice req on Sync, right?

What version of Sync are you running?  I have 3.8 in the Flex right now.

‎02-13-2017 07:30 AM

HP Recommended

Hello.  Yes, I'm talking about trying to use the talk button on the steering wheel (Ford Sync) and saying "Call Bill".  This worked fine on my 950XL.  In the car, while synced, when I pick up the X3 and dial a number, the vehicle mic and speaker works fine and the music mutes, but trying to command the device with the button on the steering wheel no longer works.  It's a 2014 Ford.  I'll try to check Sync version today.  Thanks!

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