HP Community Ranking Explained: Earn Points & Privileges

[Riddle_Decipher]

You've probably spotted those rank levels popping up as you contribute, it's our way to celebrate your activity and growing reputation in the HP Community.

What Are Rank Levels?

Rank levels track your involvement and reputation. Rack up points through regular contributions to rank up and unlock valuable perks along the way.

Two paths exist:

The standard community track open to all via points, and the elite Expert track for top consistent contributors.

While both the standard ranks and expert ranks grown through constant contributions on the HP Community, you need to be on Level 5 to be eligible to be invited to the Expert program, and it's your choice to join in or continue to participate without it.

How to Earn Points

• Post helpful replies, start discussions, or share tips - each action adds points!

• Visit often, like and appreciate great content, mark best answers.

• Aim for steady activity: the more you join in, the faster you climb!

Number of Levels

There are 25 levels total, starting at "New Member."
Everyone begins here—plenty of room to level up and stand out!

Perks at Higher Ranks

Basic access for new members advances to enhanced features like account customization, writing knowledge based articles, eligibility for the HP Expert program, and access to private boards. Keep contributing to access these professional advantages.

Take a look at how you can:

HP Community Recognition Program

Learn. Contribute. Grow.

Every meaningful contribution helps strengthen the HP Community. Earn points, advance through the ranks, unlock new privileges, and build your reputation as a trusted contributor.

Your HP Community Journey

Your rank reflects your continued participation and contribution to the community. As you earn more points, you progress through five distinct ranking groups before becoming eligible for the community's elite recognition tiers.

Level 0

New Member

0 Points

Levels 1-5

Apprentice

7-273 Points

Levels 6-10

Contributor

547-8,750 Points

Levels 11-20

Trailblazer

14,000-451,733 Points

Levels 21-25

Champion

632,426-1,947,899 Points

Each rank represents another milestone in your HP Community journey and introduces new opportunities for recognition and participation.

Benefits at Every Milestone

Features & Privileges

Discover the features, recognition, and opportunities that become available as you progress through the HP Community ranks.

Level 0 · 0 Points

New Member

Begin your journey with essential community access and content-sharing features.

Basic Community Access

✓ Create new posts and reply to others

✓ Subscribe to topics for instant updates

✓ Customize your profile by choosing from a list of avatars

✓ Upload images and videos for richer posts

Levels 1-5 · (7 ~ 273 Points)

Apprentice

Build your presence and unlock your first opportunity to be nominated for the Expert Program.

Apprentice Features & Privileges

✓ Includes all New Member benefits

✓ Level up to become an Apprentice of the HP Community

✓ Unlock nomination for the Expert Program from Level 5 onwards

✓ Nominate yourself or a tech-savvy friend through the “Nominate” button

✓ Receive the special “Expert Program” badge if selected as an Expert, starting from Level 5

Levels 6-10 · (547 ~ 8,750 Points)

Contributor

Strengthen your community presence with enhanced engagement and profile customization options.

Contributor Features & Privileges

✓ Includes all Apprentice benefits

✓ Level up to become a Contributor of the HP Community

✓ Add custom tags to discussions for better topic discovery

✓ @ Mention other users in replies to increase engagement

✓ Unlock enhanced profile customization options

✓ Upload additional avatars or pictures as your profile photo

✓ Gain the new Contributor rank as you level up

Levels 11-20 · (14,000 ~ 451,733 Points)

Trailblazer

Earn greater community trust, milestone recognition, and access to advanced content contributions.

Trailblazer Features & Privileges

✓ Includes all Contributor benefits

✓ Level up to become a Trailblazer of the HP Community

2,000-Point Milestone Bonus: Instantly receive a double milestone bonus of 2,000 points at Level 11 if you have earned more than 400 Accepted Solutions since joining the HP Community.

✓ Access a larger signature area for your posts

✓ Gain greater community trust and the option to join the Expert Program at any time within this rank

✓ Publish TKB articles and receive 200 bonus points for each successfully published TKB

Levels 21-25 · (632,426 ~ 1,947,899 Points)

Champion

Reach the highest standard ranking tier and unlock prestigious recognition and leadership opportunities.

Champion Features & Privileges

✓ Includes all Trailblazer benefits

✓ Level up to become a Champion of the HP Community

✓ Receive a personal invitation to join the HP Expert Program

Choose to volunteer through the HP Expert Program or continue with Champion status.

✓ Mentor new members through official HP programs

✓ Be highlighted in leaderboards and special recognition posts

Your journey can continue beyond the standard ranks.

The HP Expert Program recognizes trusted contributors who choose to share their expertise, mentor others, and make an even greater impact across the community.

Elite Community Recognition Tier

★

HP Expert

HP Experts are recognized for exceptional product knowledge, consistent contributions, and a proven history of helping members find meaningful solutions within the HP Community.

Trusted Advisor  •  Solution Provider  •  Community Leader

Expert Privileges & Recognition

Recognition and opportunities designed for trusted HP Community contributors.

✓  Expert Rank Recognition

Receive a special Expert rank and visible profile recognition across the HP Community.

✓  Exclusive Expert Lounge

Access the exclusive Expert Lounge and participate in dedicated community discussions.

✓  Expert Opportunities

Become eligible for HP Expert programs, events, and special engagement opportunities.

✓  Greater Community Visibility

Gain greater visibility across the HP Community as a trusted and knowledgeable contributor.

✓  Community Influence

Receive opportunities to influence community initiatives and contribute to best practices.

✓  Peer Recognition

Earn recognition for consistently providing helpful, accurate, and high-quality solutions.

✓  Community Spotlights

Become eligible for recognition in community announcements, spotlights, and appreciation programs.

✓  Trusted Knowledge Leader

Build an enhanced reputation as a trusted HP knowledge leader and community mentor.

Expertise that informs. Contributions that inspire.

HP Experts help strengthen the community by sharing knowledge, guiding members, and consistently making a positive impact.

Highest Community Honor

Legendary Expert

✦

HP Legendary Expert

HP Legendary Expert recognition is reserved for the most distinguished contributors whose expertise, leadership, and long-term dedication have made a lasting impact across the HP Community.

Exceptional Expertise  •  Elite Status  •  Community Legacy

Legendary Expert Privileges & Recognition

Prestigious recognition and opportunities reserved for the community's most accomplished contributors.

✦  Highest Community Recognition

Receive the highest level of HP Community recognition and prestige.

✦  Legendary Distinction

Display the prestigious Legendary Expert distinction through your profile and community presence.

✦  Elite Contributor Status

Join an elite group of the HP Community's most accomplished and influential contributors.

✦  Exclusive Invitations

Receive priority invitations to exclusive HP programs, events, and special initiatives.

✦  Leadership Recognition

Be recognized for years of exceptional expertise, leadership, dedication, and community impact.

✦  Community Influence

Receive opportunities to help shape future community engagement efforts and initiatives.

✦  Milestone Recognition

Receive featured recognition during milestone celebrations and special community achievements.

✦  Lasting Community Legacy

Earn legacy-level recognition for an influence that extends across generations of community members.

✦ Hall-of-Fame-Level Recognition ✦

Extraordinary dedication to helping HP customers worldwide is celebrated as a defining and lasting contribution to the HP Community.

Excellence remembered. Leadership celebrated. Legacy preserved.

Legendary Experts represent the enduring spirit of knowledge-sharing, mentorship, and service that helps the HP Community thrive.

Make Every Contribution Count

How to Earn Points and Rank Up

Participate consistently, share helpful knowledge, and support fellow members to advance through the HP Community ranks.

01

Post Helpful Replies

Share clear and helpful responses that guide other members toward the right solution.

02

Provide Accepted Solutions

Help resolve community questions by providing accurate and effective solutions.

03

Share Your Knowledge

Create meaningful discussions and share useful knowledge based on your experience.

04

Receive Helpful Votes

Build recognition when community members appreciate the quality and value of your contributions.

05

Publish TKB Articles

Eligible Trailblazers can publish TKB articles and receive 200 bonus points for each successfully published TKB.

06

Stay Active and Engaged

Participate consistently and continue supporting members to strengthen your reputation and community impact.

Your Community Journey

Every Contribution Creates an Impact

Whether you are posting your first reply, providing an Accepted Solution, publishing a TKB, or mentoring another member, every meaningful contribution helps build a stronger and more helpful HP Community.

Contribution Rewards

Points at a Glance

Every contribution brings value to the HP Community and earns recognition through points and milestone rewards.

+2

Post a Question or Reply

+4

Helpful Vote

+16

Accepted Solution

+8

Read the FAQ Guide

One-Time Reward

+8

Change Your Avatar

One-Time Reward

+200

Published TKB Article

Per Published TKB

Special Milestone Bonus

Reach Level 11

+2,000

Earn more than 500 Accepted Solutions before reaching Level 11 and receive an exclusive 2,000-point Trailblazer milestone bonus.

Learn. Share. Inspire.

Grow your reputation, celebrate each milestone, and help people around the world get the most from their HP technology.

Recognition. Reputation. Knowledge. Community Impact.
The HP Support Community Team