WHO WILL LISTEMN TO CUSTOMER PROBLEM

[RAJB]

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER

I HAVE SEND THE SAME ON NOV 10TH 2010

I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT

:

Dear Sir/Madam,

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER

I HAVE SEND THE SAME ON NOV 10TH 2010

I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT

:

Dear Sir/Madam,

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER

I HAVE SEND THE SAME ON NOV 10TH 2010

I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT

:

Dear Sir/Madam,

Redemption Code - 2239692

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER

I HAVE SEND THE SAME ON NOV 10TH 2010

I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT

:

Dear Sir/Madam,

Redemption Code - 2239692

We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER

I HAVE SEND THE SAME ON NOV 10TH 2010

I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT

:

Dear Sir/Madam,

Redemption Code - 2239692

We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.

We however regret to inform you that we are unable to process your claim due to the below mentioned reason:

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER

I HAVE SEND THE SAME ON NOV 10TH 2010

I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT

:

Dear Sir/Madam,

Redemption Code - 2239692

We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.

We however regret to inform you that we are unable to process your claim due to the below mentioned reason:

Gift offer not applicable on the purchased Product

THAN I HAVE REPLIED BACK THAT GIFT COUPON IS AVAILBLE ON THE PRODUCT I HAVE PURCHASED & I HAVE VALID PROOFS THAN ON DECMEBR 6TH 2010 AT 6 PM(ITS GREAT TIME TO REPLY AFTER 10 DAYS)

THEY REPLIED WITH THE EMAIL

Dear Customer,

This is with reference to your participation under Compaq Presario/HP pavilion Diwali Celebration offer, in case you are submitting the claim documents for the first time, please be informed that we shall not be able to accept your claim documents for validation and processing of the redemption item since  the last date of the submission of claim documents was 25-Nov-10. Any further query pertaining to this matter shall not be entertained at our end and your claim will be treated as rejected.

Thanks & regards,
HP Redemption Cell

 I REQUEST HP CUSTOMER SUPPORT TO GO THROUGH THE WHOLE MATTER I CAN PROVIDE YOU AL THE EMAILS WHICH I SEND AND I RECEIVED

THIS IS GRAET JOK INFACT THAT YOU ARE GIVING LUCRATIVE OFFERS TO CUSTOMERS MAKING THEM FOOL AND IN THE END YOU ARE WRITING THAT YOU WILL NOT ENTERATIN

ITS HEIGHT!!!!!

KINDLY REPLY AND TELL ME TO WHOM I APPROACH OTHERISE I HAVE TO SEEK THE COURT

[WendyM]

You need to contact the store or company that offered the rebate.