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HP ENVY x360 Convertible Laptop PC 15-ed1000 (169X0AV)

I was having some issues trying to get the two Bluetooth controllers to control separate characters (both were controlling player 1). In an effort to try and fix the problem, I ended up deleting the Bluetooth Gamepad from Device Manager. Since I reinstalled it, though, the controller only works when connected via USB (the Bluetooth function doesn't work anymore). This is strange for me because I am able to actually connect it via Bluetooth, it gets read and picked up by the computer, and I can even control the Steam Menu with it. Yet, it doesn't work for games anymore until it's connected via USB. It's really frustrating. 

 

What could be the issue and how can I resolve it?

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