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- Can't select 144 hz refresh rate in Windows

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01-09-2019 11:57 AM
I have a new HP Omen 15" laptop with an Nvidia GTX 1070 GPU. The laptop run 144Hz/G-sync, but when connecting my HP Omen 27" external monitor, 144Hz/G-Sync capable, it defaults to 59/60 Hz, and all other frequency settings is missing or grayed out in windows awtup and Nvidia driver setup.
I am using a HDMI connection between the two. I have installed the .inf file from HP, but that didn't help. What do I have to do to get my HP monitor and HP laptop to work togther using 144Hz and G-Sync?
Oh, I'm running win 10 and the Nvidia driver is v. 416.16.
/Christian
01-09-2019 05:31 PM
The only thing I can think of is to try the Display Port if you have it available on your laptop, if you have a DP cable to connect with.
Also, post the model numbers of each product so we can look up specs when answering.
01-09-2019 09:37 PM
The laptop is: Omen by HP - 15-dc0805no, and the display is: Omen by HP 27 - 4GNO5EA#UUW.
I'll buy a DP - MiniDP adapter later today and try that. I can't find anything in the documentation for both products that tell that you got to use DP to run 144HZ, but I'll try it, and see what happens.
I find it a little odd that I can't buy two HP Omen products and can't connect them out of the box due to a missing cable. I would expect that HP supplied the needed cables. Thanks for taking your time to answer my post.
01-14-2019 09:28 AM
It must be running thru the display port. Not sure the adapter is going to get you there. I run 165 hz through display port but when I use HDMI connection or anything else from the Vid card I cannot get 165.
eGPU: HP Omen Accelerator GA1- 10
GPU: nVidia GeForce RTX 2070 8GB
Monitor: ASUS ROG PG279Q 27" G-Sync 2560x1440