Can`t use image scaling. How to enable this setting on my monitor hp x24ih

[neptij]

Can`t use image scaling. How to enable this setting on my monitor hp x24ih. This setting is disabled. Idk how to use it/

[zoey7886]

@neptij, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP X24ih monitor!  
We're thrilled to have the opportunity to assist you and provide a solution. 

If the Image Scaling setting is disabled on your HP X24ih monitor, try the following steps to enable it:

1. Check Your Monitor’s Input Source

• The Image Scaling option is usually available only when using non-native resolutions (lower than 1920x1080 on this monitor).
• If you're already at 1080p (1920x1080), the setting might be grayed out because scaling is unnecessary.
• Try lowering your resolution (e.g., 1280x720) and see if the option becomes available.

2. Enable Scaling via the On-Screen Display (OSD) Menu

1. Press the Menu button on your monitor.
2. Navigate to Image Control or Scaling (exact wording may vary).
3. If the option is still grayed out, ensure you're using a supported refresh rate (e.g., 60Hz, 144Hz).
4. If available, enable Image Scaling.

3. Adjust Scaling from Graphics Settings (Windows)

For NVIDIA users:

1. Open NVIDIA Control Panel → Go to Display → Adjust desktop size and position.
2. Under Scaling, select Full-screen or Aspect Ratio.
3. Apply the changes.

For AMD users:

1. Open AMD Radeon Software → Go to Display settings.
2. Find Scaling Mode and set it to Full Panel or Preserve Aspect Ratio.
3. Apply the settings.

 

[zoey7886]

4. Use a Different Connection (If Needed)

• Try using DisplayPort instead of HDMI or vice versa.
• Some scaling settings might not be available on certain connections.

5. Reset Monitor Settings

• Go to your monitor’s OSD menu and find the Factory Reset option.

If none of these steps work, let me know what resolution and refresh rate you’re using, and I’ll help troubleshoot further! 🚀

Take care, and have an amazing day! 
 

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Regards,