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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen Mindframe Prime
Microsoft Windows 10 (64-bit)

 

I do own an Omen Mindframe Prime that suddenly lost audio on the right side, this is after a plethora of other issues I won't go into here.

I have owned it for maybe 4 months so it is still under warranty as per the website. 

I cannot register the product to contact support to create a ticket. I have the serial number that just errors and states that it's invalid and that I should double-check it again. 

All the other forum posts in regard to this issue did not provide adequate solutions. 

Any help appreciated.

1 REPLY 1
HP Recommended

Hi @SFGDSFGSDFGD

 

Welcome to the HP Support Community. I see that you are facing issues with your Omen Mindframe Prime. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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