cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
134
Flag Post

Do I have a Thunderbolt 3 compatible USB-C?

HP Recommended
HP ENVY x360 Convertible 15m-cn0xxx
Microsoft Windows 10 (64-bit)

I'm looking into eGPUs but most of them seem to require a Thunderbolt 3 to work properly. Before I continue looking for an eGPU, I'm trying to find out if my computer supports Thunderbolt 3. I have the lightning bolt to indicate I do, but I also have the normal data transfer logo. Any help would be nice?
T3M.jpg

1 REPLY 1
Highlighted
Level 19
Level 19
86,413 86,295 10,976 23,578
Message 2 of 2
Flag Post
HP Recommended

@Sean_Winkler 

 

What is your HP ENVY x360 Convertible 15m-cn0xxx  ? For example

 

       HP ENVY x360 - 15m-cn0012dx

 

Your machine should have SAME ports as above machine

 

1 HDMI;

1 headphone/microphone combo;

1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge);

2 USB 3.1 Gen 1 (1 HP Sleep and Charge)

 

No, your machine does NOT have  Thunderbolt™ 3 port. The USB-C port shown above is not a Thunderbolt™ 3 port.

Regards.

 

      

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation