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TalisN7
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HP 25x dynamic image become sharp (vertical and horizontal thin black lines)

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HP 25x
Microsoft Windows 10 (64-bit)

Greetings community. My problem is: when ingame i move the camera around or move i see some kind of "pixels". if image is static its perfectly fine and has no sharpness. but if i scroll browser or turn camera ingame the image becomes sharp. I tried to use DP and used every setting i have

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asmita6658
HP Support Agent
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Message 2 of 6
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Hi @TalisN7

 

Welcome to the HP Support Community. 

 

I'd suggest try connecting your computer to an another monitor and check. 

 

Try restoring the monitor settings to defaults - 

 

1. If the monitor is not already on, press the power button to turn on the monitor.
2. To access the OSD menu, press one of the four bezel buttons to activate the buttons. Then press the Menu button to open the OSD.

3. Select Management from Main Menu. It returns all OSD menu settings to the factory default settings.

 

Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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TalisN7
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Hello Asmita. Factory reset didn't help me and i dont have access to the another monitor. Is it really could be a VIdeocard issue? i just never seen problem like this. Thanks for your reply!

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asmita6658
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@TalisN7

 

The display is pixelated only while using the browser and certain games. 

 

Have you tried updating your computer? I'd suggest try re-installing the browser and the game to see if that fixes the issue. 

 

Let me know. 

Asmita
I am an HP Employee

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TalisN7
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Not only in certain games. Its just everywhere. I have new computer and the latest drivers. I just dont know if monitor is guilty but the graphics card (RTX 2060) seems to work fine. As i already mentioned i tried to use HDMI 2.0( comes with the monitor) and DP 1.2

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asmita6658
HP Support Agent
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14,452 14,445 1,436 1,740
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@TalisN7

 

Thanks for replying. 

 

I'd suggest you Contact HP in your region regrading this issue. 

 

Have a great day!

Asmita
I am an HP Employee

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