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- HP 27xq inquiry on freesync and gsync

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09-28-2020 03:26 PM
Hello. I recently purchased an HP 27xq and I noticed some weird things. It's free sync is set as a preset/mode in the monitor. Is there a way to enable this without having to go into this preset via osd? Also i was wondering if this monitor could support G-sync as well? I use the hdmi cables that come with it my rtx card doesn't show the G-sync option. Is this because i am not connected through dp cable?
10-01-2020 01:02 PM - edited 10-01-2020 01:07 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
To get the answer to this question, you don't have G sync enabled by default because you don't have a G sync enabled monitor connected.
Click here: https://store.hp.com/us/en/tech-takes/freesync-vs-gsync to know more about G sync enabled monitors.
Keep me posted!
ECHO_LAKE
I am an HP Employee