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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP 430 Multi-Device Wireless Mouse

I received the wireless mouse December 5, 2022 it stop working on January 4, 2023. The reason I purchased the mouse is that it listed a long battery life of two years.  The battery died in a month.  It's been impossible to reach HP other than to place an order. Customer service told me to reach tech support.  This is not a tech support issue. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @BKCAR107,


Welcome to HP Support Community. 
 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @BKCAR107,


Welcome to HP Support Community. 
 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
HP Recommended

Greatly appreciated. Thank you 

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