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‎09-30-2025 07:40 PM

HP Recommended
Product: HP 435 Programmable Wireless Keypad
Operating System: Microsoft Windows 10 (64-bit)

I downloaded HP Accessory Center. Tried to add the HP 435 Keypad so I can utilize the extra keys, it keeps redirecting me to the bluetooth and other device settings. I connected the keypad to bluetooth. Returned to the HP AC, nothing happened. I select the product again and it redirects me to bluetooth settings again. I've tried all other troubleshoot options. 

 

Anyone have any ideas?

 

Before someone from HP asks if the deivce is compatible with HPAC. There is literally an option in HPAC for this device.

 

This is my second forum post as the last one I was sent a series of steps to follow which DID NOT work and then i was told i'd get help in private message. When that happened all i was told is to contact HP support by phone. Which i did and got passed around between departments and then finally someone who specialises in "Keyboards" told me they could not help.

 

I just want to be able to connect my device to HPAC as the device is literally connected to my PC

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