• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-30-2023 04:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I purchase HP CS10 Wireless Keyboard Mouse Combo. There is no support option for this product and even Part number is showing invalid.

I have another HP 330 Wireless Keyboard Mouse Combo - purchased from Amazon.in and Part Number is showing invalid for this product also and no support option for this product.

 

Both products under warranty.

 

I have problem with CS10 Wireless Mouse only. When I turn on the Laptop Wireless Mouse don't work for 5 minutes and after 6-8 minutes it starts to work on its own.

Category:
1 person had the same question
2 REPLIES 2

‎02-05-2023 01:11 AM

HP Recommended

Hi @Win10UpWk 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.


I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

Was this reply helpful? Yes No

‎03-10-2023 10:15 PM

HP Recommended

Hi @Win10UpWk 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.


I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support
 


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.