HP GK320 Warranty Has No Use As We Cannot Claim It In India Never Buy Any HP Product Again

[KALAMGIR]

Dear HP Community,

I am writing to request assistance with claiming the warranty for my HP GK320 Gaming Keyboard. Despite multiple attempts to resolve this issue through various channels, I have been unable to get the help I need.

Here is a summary of my experience:

1. Customer Care Call: I initially called HP Customer Care and followed the instructions provided in the automated menu. However, the options available seemed to cater only to laptop and printer issues, with no mention of keyboards. Unable to find a relevant option, I ended the call.

2. Email Contact: I then emailed HP with all the necessary details regarding my warranty claim. Unfortunately, I did not receive any response.

3. Local HP Center (Chandrapur, Maharashtra): I visited the local HP center in Chandrapur. The staff informed me that they only handle sales and could not assist with my issue. They directed me to the HP service center.

4. HP Service Center: At the HP service center, I was told that they could not help me with my warranty claim either.
   5.Serial Number Issue: Additionally, when I entered the serial number of my HP GK320 Gaming Keyboard on the HP website, I received a message stating "Please enter a valid serial number"

After exhausting these options, I am now reaching out to the HP Community in the hope of resolving this matter. I believe I am entitled to a warranty claim for my HP GK320 Gaming Keyboard and would greatly appreciate your guidance on how to proceed.
Please let me know what further steps I need to take to get this issue resolved. Your assistance in this matter is highly appreciated.

Never Going To Purchase Or Recommend Any HP Product The Worst After Sales Support Ever.

[Raj_05]

Hi @KALAMGIR,

Welcome to the HP support community.

Please help us with your HP unit serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support