HP Mouse M260 Product Number / Serial Number is not recognizable in HP Support site.

[uday13]

HP Gaming Mouse M260 is not working. It is very slow and scroll works some times. I can't find support as the Product Number & Serial Number is not listed in HP Site.

[Nirvana_95 · Accepted solution]

Hi @uday13 

Welcome to the HP Support Community. I see that you are facing issues with your HP Gaming Mouse M260. Do not worry, we are here to help you with it.

May I know from when are you facing this issue?

Did you make any changes to it?

I would suggest you please use the link here and follow the steps to see if the issue persists. 

After performing the steps if the issue persists, I would suggest you check my private message. You will see the instructions to get this issue sorted.  In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[uday13]

I tried the options. Mouse is very slow on dell laptop. Not Sure what to do. 

[Nirvana_95]

In that case, I would suggest you follow the steps shared in the private message to get the issue sorted. 

Thank you!