HP OMEN 600 mouse reset

[Username77826]

Hello, I have a OMEN 600 mouse and I want to know how to do a factory reset to default settings?

Does anyone knows?

[Photoray002]

Hello @Username77826 

Holding the right and left mouse buttons for 3-4 seconds resets the mouse back to default settings for both DPI and LOD.

"Unless" you have installed the latest firmware update which stops that functionality because gamers complained it was messing up game play with the needed both buttons held for game play. Then it cannot be reset that I know of.

[Username77826]

Hello @Photoray002

Oh, that's indeed f/w.

Thanks, but, yepp, I've installed these f/w update. Is there any method to revert it?

@Riddle_Decipher you sent me a PM to offer some help. Ok, that's the case where I need your help. Maybe you know something more.

[Photoray002]

OK then, If he does come up with a file to revert the update, would you let me know what it is here?

Thank you.

[Username77826]

@Photoray002 uhm, no. I've sent to him a PM in a first place. With this same question. Saw him answering to a similar question and have decided to talk to him through a PM (in which he had encouraged me to make this public post).

Here's the link to that post that I metioned: link

[Photoray002]

OK then, if you do get an answer, let us know here also. I appreciate it.

Thanks.

[Username77826]

Issue still exist. May I have an HP Support Agent answer to this, please?

[Riddle_Decipher]

@Username77826 I went through the details and normally, a reset of DPI is an option, however, resetting the mouse back to factory defaults or to revert a firmware upgrade to an earlier version, is not an option currently available via HP, and I suggest the same thing I had advised the person on that other post you've shared with the expert:

I suggest you talk to HP support and discuss your options:

follow the below steps to get started:

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, is yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

I hope that answers your query,  

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Have a great day ahead.