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HP Recommended
OMEN Mindframe Prime Headset
Microsoft Windows 11

Hi everyone.

 

I have been having issues with the headset since purchase around a month ago.

 

On rebooting, any settings I have set seem to be lost, for example lighting and sound settings such as Virtual 7.1 and equalizer.

 

I have to open OMEN Gaming Hub, then change these settings every time I reboot.

 

I have already tried creating a new profile for desktop, but this does not resolve the issue.

 

Anyone having similar issues or a fix?

 

Thanks.

Kind Regards,
Andrew Robinson.
2 REPLIES 2
HP Recommended

Please refer to attached figure to set it and to see if it could be fixed or not.

SYLee1071_0-1649992525232.png

 

 

 

HP Recommended

@SYLee1071 wrote:

Please refer to attached figure to set it and to see if it could be fixed or not.

SYLee1071_0-1649992525232.png

 

 

 


Thanks for the reply.

 

I have already attempted the solution you have provided to no avail.

 

I will delete profiles and try again and post back, see if this makes a difference.

 

I think HP need to reach back out to C-Media and the development team of the gaming hub as they need to work together to fix the problems, specifically with the headset lighting and the driver not saving or restoring the settings.

 

Thanks.

Kind Regards,
Andrew Robinson.
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