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HP Recommended
OMEN 27i Monitor
Microsoft Windows 11

Hi,

 

I came across a problem when i changed the 27I as my secondary screen in my setup. When my computer goes to sleep and wakes up again the 27I is almost completely white with some vertical colored lines and it won't show any feed from the computer (The on board settings menu will show up normally when the screen button is pressed but the Display feed is blank from the computer as in no cursor, desktop or apps... nothing.)

 

The screen is working normally when i start the pc and i've had no problems like this when this was my primary screen but the moment the screens go to sleep on this configuration the problem starts and won't stop before i reboot the pc. (I have tried removing the dp cable, swapping the DP cables around between the screens, removing power cable for an hour from the HP screen but to no results.)

 

I had before a 60 hz office monitor as my secondary screen and the Omen 27I as primary but when i swapped the Odossey as my main screen and the 27i as secondary the problem started.

 

I'm not sure if this could be a driver incompatibility problem or something with refresh rates (240 vs.165?)... BIOS fiddling??? (I'm not very advanced in taking guesses/problem shooting regarding this so pls don't hate me 🙁)

 

But has anyone come across this kinda issue? Open for suggestions on what to try and questions if needed. Nothing too serious but giving a bit of a headache for me 🤔

 

 

Thanks in advance!

 

-Moto

 

Setup:

PC: Predator orion PO3-600

GPU: NVIDIA GeForce RTX 2070 8Gb (Driver: 516.94)

Os: Win 11 Home 21H2 Build 22000.856

 

Screens:

Samsung 27" Curved Gaming Monitor Odyssey G7 LC27G7

Software: M-TG700CCAA-1014.1

Plugged in to DP1 in screen

DP1 in GPU i think (Most Right side port in GPU)

 

HP Omen 27i 

Firmware Version: LIM111

Plugged in to DP1 in screen

DP2 in GPU (Second port from the left)

 

15777452-810b-4c03-ab7e-e6acc120622b.jpg

Close up from the linesClose up from the linesBlank feedBlank feed)

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