HP Omen 27i Lighting settings

[JohnnnyBoy]

Just purchased a HP Omen 27i and I have been very happy with the performance of the monitor but the ambient lighting settings never stay as I set them. I want them off and set them to off with the menu, but after a hour or so elapses the lights turn back on by themselves.

I don't have multiple input sources and I don't have any settings that change while using.  Any help would be greatly appreciated.

[KrazyToad]

@JohnnnyBoy

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you uninstall the Omen Command Center and restart your computer

Then  download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Next download the latest Omen Command Center from Microsoft Store

Keep me posted how it goes

Thank you and have a wonderful day 😊

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