HP Omen 800 Gaming Headphone pads broke

[Mr_Xbea]

I have 1 HP Omen 800 Gaming headset. I enjoyed using the headset. However, I have a small problem right now: First, the pads of my headphones started to peel off, then the skin on the sponges inside the pads started to break off by themselves. I don't have a spare pad, can you help me? I loved my headphones, but I don't have the money to buy a new one. Please can you help me? Also my Headset serial number isn't working, headset serial number is [Personal Information Removed]

[Irfan_06]

Hi @Mr_Xbea,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the HP headphone pads and may need replacement if the part is available.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support

[Mr_Xbea]

Hello @Irwin6 , thank you very much for your response and interest. I apologize for not being able to respond to your message immediately. Coming to your answer: When I click on the link you gave in your answer, I encounter an error like the picture I added to the message. I would be very happy and happy if you could help me with a working link. Best regards.