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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP OmenMindframe
Microsoft Windows 10 (64-bit)

I was just using this headset when it stopped working. My pc only recognizes it as an usb device, the headset doesn't even show up in the sound devices on the control panel. The warranty had expired by the time it stopped working so I wasn't able to get a replacement.

1 REPLY 1
HP Recommended

Hi @CJ_squared,

 

I'd like to help!

 

Please try the below suggestions-

 

Open the Device Manager and see if the Mindframe is listed under Audio Devices.

If it is, right-click on the Mindframe Headset and update it.

If it do not find anything, then right-click again and uninstall it and the microphone, then reboot.

Omen mindframe device manager.JPG

 

Install all the available Windows updates

 

If it is been a while since you updated your Windows, that is the main reason why Windows says your HP printer driver is unavailable. Here are the steps how to do a Windows Update to install all accessible operating system update.

 

If you are accessing Windows 10, then these steps are for you.

  1. Hit the Start menu and write an update. After that, click on the “Check for updates” option.
  2. Tap on the “Check for updates” option.
  3. After clicking on that option, Windows will install the updates automatically.
  4. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works.

Then update all the drivers using HP Support Assistant - How to Download, Install, and Use HP Support Assistant (Windows)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

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