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‎01-11-2020 03:24 PM

HP Recommended
Product: HP Omen Sequencer
Operating System: Microsoft Windows 10 (32-bit)

Recently I have been experiencing some issues with my HP Omen Sequencer keyboard. I have had no recent changes in OS or no new firmware or software updates. Seemingly out of no where my classic blue color of the backlit lighting of the keyboard changed from cyan to a mixture of cyan, dark blue, and a white tint on different keys. If I try picking different lighting some keys are a different color of what I picked. I have tried uninstalling and reinstalling as well as downloading things from other threads.

1 REPLY 1

‎01-14-2020 11:07 AM

HP Recommended

@jbouge Welcome to HP Community!

 

I understand that you are facing an issue with the HP Omen Sequencer keyboard.

 

I would suggest you uninstall the omen command center software. Restart the computer. Then download the omen command software from Microsoft stores.

 

Then check for the issue.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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