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‎06-06-2024 11:46 AM

HP Recommended

My HP Reverb G2 worked with zero issues for approximately six months. Then, very occasionally, it would kill the display both in the Reverb and my desktop monitor. The desktop monitor would cycle looking for input but not find any. Restarting would fix the issue. Then it gradually got worse. At first it would happen occasionally, then it would happen every time (but only once), then every time multiple times. Now it can take 15 minutes of rebooting to get it to work, and I'm assuming it will only get worse from there. Strangely, if it doesn't happen within the first 5 or so minutes of being on, it won't happen at all - I can use it for hours. I've tried checking my drivers and various other fixes but nothing has worked. 

 

Worse still, it has been a nightmare trying to get through to HP support. I have no idea why, but it won't recognize my serial number in the website so I can't get connected to anybody (I made sure to get the SN from the headset itself and not the cable). So the issue is getting progressively worse and I can't get support anywhere - at this point, I'm frankly not sure what to do. It shouldn't be an issue with my system. I have a 4090 GPU and, again, it worked flawlessly up until very recently. 

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