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‎04-27-2021 12:51 PM - edited ‎04-27-2021 12:54 PM

HP Recommended
Product: HP Reverb G2
Operating System: Microsoft Windows 10 (64-bit)

I just got a HP Reverb G2. I'm using it mainly for work purposes to view CAD files via eDrawings VR & Pixyz Review. However, I can't get some of the functions to work like teleporting within these programs. I'm wondering is it software related or hardware?
Anyone else had these issues? I have an Oculus Quest 2 and this works fine with the above mentioned software (although the connection via the Oculus USB C Link Cable is not as stable as the Reverb, this was why I purchased the Reverb for a more stable connection).
Note 1: that I can teleport around in the the Windows Mixed Reality Portal.

Note 2: I'm using Windows 10 Pro and updated it yesterday to Version 20H2. Prior to that I wasn't able to get the Windows Mixed Reality software working. I don't think this is a Windows issue.

Note 3: eDrawings doesn't offer native support for Windows Mixed Reality, only HTC Vive so that might be the issue. Also, Pixyz have not tested this headset so that may be another factor.

1 REPLY 1

‎04-30-2021 12:58 PM - edited ‎04-30-2021 12:59 PM

HP Recommended

Hi@Phil2005,

  

Welcome to HP Support Community

 

II suggest you contact HP Smart Friend if you are facing issues with 3rd party Apps

 

Link: https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

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