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HP Recommended
HP Reverb G2 Virtual Reality Headset
Microsoft Windows 10 (64-bit)

Everything was working fine with the headset and the controllers until today when the right controller wouldn't pair with the headset. When I turn the controller on, the lights flash and the controller vibrates anywhere from 3 to about 30 times, then it stops flashing and vibrating and the lights are just on like normal, but the controller won't pair with my headset.

 

I have tried multiple sets of batteries (for both controllers), re-pairing in the Reverb G2 headset setup app, and resetting the controller by powering it on with the pair button and power button held down together for 5 seconds, but nothing works.

 

Please help.

1 REPLY 1
HP Recommended

@BrianR4

 

Welcome to the HP support community.

 

I understand that you are getting issues with the HP Reverb G2 controller, I am glad to assist you.

  1. Check the batteries of the controllers. 
  2. Turn on the controller by holding down the Windows button on the controller.
  3. Press the small button near the end of the controller (near your wrist strap).
  4. When the lights begin flashing half on, half off, it’s in pairing mode.
  5. Select ‘Bluetooth’ on your PC or laptop to connect a new controller.
  6. When the controllers vibrate it means that they’re connected. 
  7. Put the battery cover back.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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