• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

PLEASE HP H E L P

Cannot find on your site support or email for Reverb G2 issues

REVERB G2 NOT DETECTED

USB ports changed, cables checked are fine, drivers (USB and Reverb) window updated. It worked well with 2080Ti GPU then I changed to 3080 and it worked after installation. Suddenly no screen, the HP Logo is not lighting up but on Device Manager in hidden it shows the device and says it is working properly, but there is an error 0x8004020203: E DEVICE USB SPEED TOO SLOW. The Link Box white pilot light is on. Could it be the power adapter even if Link Box light is on? or is the cable bad or evebtually the Headset?? Cannot see a bad bent or damaged cable! Has Someone any idea? Am in the Dominican Republic there is no shop or friend with a G2. PLEASE HELP.
Numbers and codes:
Reverb G2 From Box: Serial 8CC052X5FS Product 1G5U1AA#ABA From innerside of Mask:68711/SDPPI/2020 2141 Device description in Device Manager:
6d166322-fa1d-4223-9463-201afdd540bc8}[o]

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.