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HP Recommended
HP Reverb G2 Virtual Reality Headset
Microsoft Windows 10 (64-bit)

After using the Headset and taking a short break, I came back to find the screens won't turn on anymore. Tracking, Audio etc works fine, just the visual itself refuses to show anything. The screens don't just show black or anything, they're completely turned off and no fix I could find worked, be that drivers, audio or even my registry keys.

 

I tried contacting support, but the given number for Germany is apparently not in use and there's no other option to contact them, so I'd appreciate the help...

1 REPLY 1
HP Recommended

Does the issue temporarily go away after leaving it to cool down for a good while?
If so, it appears this is a very common issue that there is unfortunately no fix for unless it is within warranty whereby you should get a replacement headset (once you can find out how to contact support which is easier said than done).
Good luck 

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