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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-12-2020 10:10 AM

HP Recommended

@Scholey I'm glad its been sorted,

If you need anything else, feel free to get back to us anytime.

Take care and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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‎03-30-2020 04:42 PM

HP Recommended

Was this the fix that was recommended by support? I am having similar issues but would like to avoid reinstalling if I can 😞

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‎03-31-2020 12:14 AM

HP Recommended

No it wasnt an official recommendation. i did it after finding that the headset worked without problems on a different PC. I think the issue may lie with the WMR portal or driver conflicts between some unknown programs. try it on another computer first to see if it is any better...

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